Frequently Asked Questions
Everything you need to know about shopping with Romero Britto.
How long does shipping take for my order?
Standard domestic shipping typically takes 3-7 business days, while international orders can take 10-21 business days depending on the destination and customs processing.
What is your return policy for art and collectibles?
We offer a 30-day return policy for most items. Products must be in their original condition and packaging. Please note that limited edition pieces may have specific return restrictions.
Are the products sold on this site authentic Romero Britto designs?
Yes, all items sold through the official Romero Britto Shop are 100% authentic, licensed products featuring original artwork and designs by the artist.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
How can I track my package after it ships?
Once your order has been dispatched, you will receive a shipping confirmation email containing a tracking number and a link to monitor your delivery progress.
Do you offer international shipping?
Yes, we ship our vibrant collections worldwide. Shipping costs and delivery times vary by country and are calculated at checkout.